Submit a Support Request
Visual Pursuits is the name for the package of software and web hosting services
provided for photography and art clubs. This service is provided by Software Pursuits, Inc.
located in California.
Use this form to report a problem, make a suggestion, or ask a question when your organization
website administrator is unable to help you. We will respond as quickly as we can, but
you should allow a full business day for a response.
We are automatically notified if our websites are down,
so you do not need to notify us.
Our tiny service fees do not allow us to provide phone support for this service.
Please use this form to send an email. If you have an urgent issue that
cannot wait 24 hours for
a response, please send your support request using this form
and then alert us that you have an urgent issue at +1-650-372-0900.
There is no need to notify us if the websites are down because we get
automatic text messages if this happens.
Your Email Address -
If your email address is not valid you will not receive a reply.
Please make your request as detailed as possible.
While we are quite clever, we cannot
read your mind or see your screen. Please provide a clear description
of any web page or Image Competition Manager form you are viewing
and the text of any error message.
Please be specific.
Include ImageId's, competition dates and names, and step by step instructions for how
we can reproduce your issue. We have thousands of users and we may not remember
any details about you or your organization.
You can paste a screenshot of your web page or Image Competition Manager screen
into your message below. On Windows, hold Alt and press "Print Screen" to place an image
of the current window on the clipboard for pasting.
On a Mac, to put a screenshot of a window on the clipboard, use Command-Control-Shift-4,
then space, then click a window.
Note that some browsers, such as Safari, do not paste values in an manner that allows
them to be used in an email and you may need to attach images instead.
is available to assist you in adding links to web pages or documents.
It contains the Insert Table light dialog, which has the important properties to insert a table into your document: Columns, Rows, Alignment, Cell Padding, Cell Spacing and Border. In the light dialog you also have a button (All Properties) that allows you to switch from Insert Table dialog to Table Wizard dialog if you decide you want to access all table properties options.
Insert Table Light Dialog's wrapper
Buttons - All Properties, OK and Cancel
All Properties Button
Attachments should not be needed if you paste screenshots into the body of your message above.
File uploads are started immediately after they are selected.
Each attachment cannot exceed 4MB. Your entire message cannot exceed 8MB.
Login problems and problems related to your organization should be directed to
the people in your organization that manage this website or your organization.
If your website malfunctions or you are a website administrator,
you should direct your request to
Visual Pursuits, a service provided by Software Pursuits.
Keep in mind we have thousands of users and dozens of organizations,
so do not assume we know you or your environment.